Corporate travel has become a lucrative market, and more and more hotels are beginning to cater to the specific needs to business travelers to meet a growing demand; the industry in the U.S. is expected to reach $302.7 billion by the end of the year.
Even Airbnb has begun directing their attention toward business travelers, launching a Business Travel program which enjoyed a 700 percent growth in it’s first year.
So whether you’re a hotel looking to attract the corporate market, or a first time business traveler who wants to know what to look for in a hotel, the following are 5 things business travelers want in their hotel room.
5 Things Business Travelers Want in Their Hotel Room
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Free / Reliable WiFi
Internet access is the major consideration for business travelers looking to book a hotel. And a majority of business travelers say they prioritize hotels which offer WiFi for free. Though a fast, reliable network which works in all areas of the hotel and room is more of a must.
The connection should be secure and offer unlimited data, which doesn’t throw you off every hour. On top of this, business travelers look for free local calls, and free long distance calling over the Internet.
While leisure guests want a home away from home, business travelers want an office away from the office. The room should be conducive to office work, with good lighting, strategically placed power outlets, and comfortable seating. Lighting is especially important, and should be bright full spectrum especially near tables, chairs, and beds.
Other in room amenities business travelers appreciate include hair dryers, bottled water, coffee makers and full-length mirrors. Thoughtful extras like stand up desks, and being able to easily sync devices to the TV really make a difference to the overall experience.
The property itself should have well-equipped business spaces with time-saving technology (for instance many hotels have stair lifts installed), and access to a printer is a must, whether this is part of a business center or allowing guests to utilize the front desk.
A Quiet Environment
Remembering that a room should be conducive to office work, business travelers want a quiet environment. Rooms should be sound insulated, or at least in a quiet corner of the hotel, facing away from the road, and not next to or below the elevators or gym.
Though this is also essential for achieving a good night’s sleep. Uninterrupted sleep is important, especially if you need to be fresh and at the top of your game the next day. Quality bedding is also essential for a good night’s sleep.
Quick Turnaround Dry Cleaning
Quick turn around dry cleaning is essential to the business traveler who needs to stay looking sharp throughout their stay. Especially if the weather is hot and humid like Singapore, one of the world’s biggest business hubs.
And an iron and ironing board should be provided (one which is clean and does not ruin their clothes). Expect business travelers to bring business or formal attire with them for corporate entertaining. These clothes get wrinkled inside their luggage and on flights.
In Room Dining
A variety of hot, in-room dining options at all times of the day is an important factor for business travelers, and many appreciate having healthy options.
To go the extra mile, some hotels are beginning to post in-room dining wait times on the TV or in an app so that guests know if they should order in or go out for dinner.
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